Welcome to your Dealer Resource Hub!

This page will provide you everything you’ll need for warranty. Here you can view your credentials, current coverage cost, access your marketing, place orders, submit claims, and request help.

Account Details

Portal Account #:12345

Billing Account # 123456

Phone # ( ) -

Primary Contact Name:

Primary Email:

Program Advantages

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Covers all brands of equipment
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Offer up to 2 years from installation
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Fully insured and legally compliant
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$125, $175 & $250 per hour labor rate options

Transferable to new homeowner within 90 days($30 transfer fee)

All plans start 91st day from purchase date

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Free sales training upon request
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Up to 60 days to submit claims.
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Claims are paid within 30 days.
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Dealer Resource Links

(CLICK THE IMAGE TO OPEN THE LINK)

Dealer Portal

Houses Agreements / Claims / Orders

Quick Order

Upload a warranty certificate to place an order.

Dealer Cost

How coolCARE Grades Contractor Pricing

coolCARE pricing is based on a contractor score that measures performance and risk. Key factors include years in business, installation volume, warranty participation/inclusion, offering consistency, technician count, best‑practice compliance, and claim frequency with severity.

GRADE LEVELS

A- RATING

AA-RATING

AAA-RATING

Claim Rules & Processes

Learn about the claim requirements and see use the drop down list to review the allowance for all claim repair types.

Quick Claim Form

Create a claim by making a few selections and uploading the supporting documents required to file a claim.

Technician Claims Checklist

How technicians need to document repairs on a service ticket for claim submission.

Online Bill Pay

PayNow Payment Portal. For net 30 terms accounts you can view and download invoices, Store multiple payment methods. Select and pay invoices.

Policy Edit/Cancel Form

Submit a change to a purchased agreement. Homeowner information, equipment details, install date, and agreement charge can be edited. Changes in labor rate, term length, and coverage type must be cancelled and the correct coverage be reordered.

Repair Labor Allowances

Labor allowance schedule

Homeowner Transfer Form

Send this to your customer along with your portal account number for processing.

ACH Claims Payment Form

Request to be enrolled in our underwriters ach payment program for approved claims. Some qualifications apply so check your eligibility prior to completing this form.