Welcome Standard Supply Customers!
Once you join coolCARE we will make you your very own dealer resource hub to house your branded sales materials and customer shortcut tools. Your page will alloww you to view your credentials, current coverage cost, access your marketing, place orders, submit claims, and request help.
Account Details
Portal Account #:12345
Billing Account # 123456
Phone # ( ) -
Primary Contact Name:
Primary Email:
Program Advantages
Covers all brands of equipment
Offer up to 2 years from installationFully insured and legally compliant$125, $175 & $250 per hour labor rate optionsTransferable to new homeowner within 90 days($30 transfer fee)All plans start 91st day from purchase dateFree sales training upon requestUp to 60 days to submit claims.Claims are paid within 30 days.
Dealer Resource Links
(CLICK THE IMAGE TO OPEN THE LINK)
Dealer Portal
Houses Agreements / Claims / Orders
Quick Order
Upload a warranty certificate to place an order. Orders will be billed directly to your standard supply account the following business day.
Current Dealer Cost
Pricing for coolCARE Coverages. From the menu page click the equipment type to jump directly to a price page. To go back just click the logo at the top of the page. Ask your sales rep about Amana Equipment Brand Special.
Claim Rules & Processes
Learn about the claim requirements and see use the drop down list to review the allowance for all claim repair types.
Quick Claim Form
Create a claim by making a few selections and uploading the supporting documents required to file a claim.
Technician Claims Checklist
How technicians need to document repairs on a service ticket for claim submission.
Online Bill Pay
PayNow Payment Portal. For net 30 terms accounts you can view and download invoices, Store multiple payment methods. Select and pay invoices.
Policy Edit/Cancel Form
Submit a change to a purchased agreement. Homeowner information, equipment details, install date, and agreement charge can be edited. Changes in labor rate, term length, and coverage type must be cancelled and the correct coverage be reordered.
Repair Labor Allowances
Labor allowance schedule
Homeowner Transfer Form
Send this to your customer along with your portal account number for processing.
ACH Claims Payment Form
Request to be enrolled in our underwriters ach payment program for approved claims. Some qualifications apply so check your eligibility prior to completing this form.
Branded Dealer Marketing
(CLICK THE IMAGE TO OPEN THE LINK)