WHAT IS COVERED & NOT COVERED?

coolCARE covers all brand types.

Refer to you equipment manufacturer warranty and the coverage description section of your agreement. Its best to check your certified coolCARE contractor for exclusions and covered repairs per the terms & conditions.

  • Cover repair cost for labor charges on mechanical failure for the manufacturer’s warrantied parts during the coverage period listed on the facing page of the agreement.

  • Cover the parts cost for the equipment after the manufacturer’s limited warranty expires and during the coverage period listed on the facing page of the agreement. Residential complete systems cover: air conditioners/heat pumps, coils, air handlers/furnaces, basic thermostats, and all refrigerant types.

  • Considered preventative maintenance items or workmanship failures: air filters, drain lines, condensate pumps, refrigerant lines, ducts, welding, electrical wiring external of the equipment, bulbs, humidifier, fuses or breakers, unless part of the original unit as provided by the manufacturer and/or stated on face of warranty.

  • Condensers

    Compressor

    Condenser Coil

    Accumulator

    Fan Motor

    Reversing Valve

    Start Assist

  • Air Handlers & Furnaces

    Heat Exchanger

    Blower Motor

    Control Board

    Thermal Expansion Valve

    Pressure Switch

  • Evaporator Coil & Refrigerant

    Leak repair or replacement of the entire evaporator coil

    Refrigerant is covered for repairs/replacement and covered up to manufacturer recommended pressure specifications.

  • Thermostat

    Included on complete system installs

    Coverage also Available to improve Manufacturer’s Warranty coverage